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21625: Invalid providerTtl value


ERROR: 21625

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MESSAGING, RCS
ERROR

You provided an invalid value for the providerTtl parameter when creating a Message resource or configuring a Messaging Service. The providerTtl parameter must be an integer between 1 and 432000.

Possible causes

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  • providerTtl is less than 1 second
  • providerTtl is greater than 432000 seconds (5 days)
  • providerTtl is not an integer value
  • Your application passes providerTtl in an unsupported format, such as a string with non-numeric characters or a decimal value
  • You send the message with a Messaging Service, and the service-level providerTtl is configured outside the supported range
  • Update your request so providerTtl is an integer between 1 and 432000
  • If you send through a Messaging Service, review the service configuration and set providerTtl to an integer from 1 to 432000 seconds
  • Validate the providerTtl value in your application before you send the API request
  • Remove providerTtl from the request if you do not need to override the default provider TTL behavior
  • Review the code that builds your Messaging API request and confirm the providerTtl parameter is mapped correctly

Additional resources

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