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21812: Port Order: Missing Authorized Signatory title


ERROR: 21812

error-21812 page anchor
PHONE NUMBERS
ERROR

You didn't specify the signer title of the person who owns the porting telephone number and is authorized to sign the associated Authorization Document.

Possible causes

possible-causes page anchor
  • The authorized signatory's job title was not provided in the port order request
  • The title field was left blank or incomplete
  • The title format doesn't match system requirements
  • Provide the job title of the authorized signatory (e.g., 'Manager', 'Account Owner', 'Director')
  • Enter a clear, descriptive title that indicates the signatory's authority level
  • Resubmit the port order with the authorized signatory's title