# 24004: Resource not found

Log Type: TWILIO

Log Level: ERROR

## Description

The requested Audiences resource does not exist. This can mean the resource was never created, was already deleted, or the ID in the request path is incorrect.

### Possible causes

* The audience ID (`aud_...`), snapshot ID (`snap_...`), or operation ID (`op_...`) does not exist in your account.
* The resource was previously deleted and can no longer be accessed.
* The resource ID contains a typo or uses the wrong prefix. Audiences IDs always start with `aud_`, snapshots with `snap_`, and operations with `op_`.

### Possible solutions

* Verify the resource ID is exactly as returned by the create or list endpoint. Copy the full ID including the prefix (for example, `aud_audience_01h9d8r0vte3hz8tykdj329t7r`).
* Use the list endpoint to confirm the resource exists: `GET /preview/Audiences` for audiences, `GET /preview/Snapshots` for snapshots, `GET /preview/Operations` for operations.
* If the resource was deleted, create a new one. Deleted resources cannot be recovered.

#### Additional resources

* [Audiences API reference](/docs/segment/audiences/api)