# 30024: Numeric Sender ID Not Provisioned on Carrier

Log Type: CARRIER

Log Level: ERROR

## Description

This error means the destination carrier requires a pre-registered numeric sender and the sender you used isn't provisioned on that carrier. You can also see this error while a newly registered sender is still being provisioned for production traffic.

### Possible causes

* The numeric sender hasn't finished carrier provisioning.
* You recently registered a US A2P 10DLC number and carrier provisioning for the associated Campaign is still in progress.
* Your short code isn't fully provisioned for production traffic, or the carrier disabled it because of cancellation or compliance issues.
* The destination number recently ported to a new carrier and routing updates haven't fully completed.
* Your toll-free number isn't fully provisioned for production traffic, or toll-free verification hasn't been completed and approved for US or Canada messaging.
* The destination number isn't provisioned to receive SMS messages.

### Possible solutions

* Confirm which sender type you are using for that destination and complete any required registration or verification before sending production traffic.
* If you are sending with a US 10DLC number, verify that your Brand and Campaign registration are complete and allow time for carrier provisioning to finish.
* If you are sending with a toll-free number to the United States or Canada, complete toll-free verification and wait until the number shows `Verified` before sending production traffic.
* If you are sending with a short code, confirm that the short code is fully provisioned and approved for your intended use case. See [Short Code Setup and Provisioning](https://help.twilio.com/articles/223182028) for details.
* If you send to destinations that require registered senders, configure a default Sender ID so Twilio can replace a non-matching `From` value with a compliant registered sender.
* If the destination number recently ported to a new carrier, retry after the port completes and carrier routing updates settle.
* If you continue to see 30024, collect at least three Message SIDs with `undelivered` status and contact Support for a provisioning review.

#### Additional resources

* [Prepare your sender strategy](/docs/messaging/onboarding/prepare-your-sender-strategy)
* [Programmable Messaging and A2P 10DLC](/docs/messaging/compliance/a2p-10dlc)
* [Toll-Free Verification Console Onboarding Guide](/docs/messaging/compliance/toll-free/console-onboarding)