# 30044: Trial Message Length Exceeded

Log Type: APPLICATION

Log Level: ERROR

## Description

You see this error when you send a message from a Trial account and the message exceeds the segment limit enforced for Trial accounts. SMS messages longer than 160 GSM-7 characters or 70 UCS-2 characters are split into multiple segments, and Trial accounts are subject to a limited number of message segments per message.

### Possible causes

* The message `Body` is long enough to be split into multiple SMS segments.
* The message includes non-GSM-7 characters, which causes UCS-2 encoding and reduces the number of characters available in each segment.
* You are sending from a Trial account, which has stricter message segment limits than an upgraded account. ([help.twilio.com](https://help.twilio.com/articles/360036052753-Twilio-Free-Trial-Limitations))

### Possible solutions

* Shorten the message so it uses fewer SMS segments while you are on a Trial account.
* Remove or replace non-GSM-7 characters when possible so the message can stay within GSM-7 segment limits.
* If you send through a Messaging Service, turn on Smart Encoding to replace certain hidden Unicode characters with similar GSM-encoded characters.
* Upgrade your account if you need to send longer messages or remove Trial messaging restrictions. ([help.twilio.com](https://help.twilio.com/articles/360036052753-Twilio-Free-Trial-Limitations))

#### Additional resources

* [Twilio Free Trial Limitations](https://help.twilio.com/articles/360036052753-Twilio-Free-Trial-Limitations)
* [How long can a message be?](/docs/glossary/what-sms-character-limit)
* [Messaging Services](/docs/messaging/services)