# 30105: Shortened link not found and no fallback URL found

Log Type: TWILIO

Log Level: WARNING

## Description

This warning occurs when a request is received for a Link Shortening domain on your account, but the shortened path can't be matched to a stored shortened link and no `FallbackUrl` is configured for the domain. The association between the shortened link and the original link is stored for 90 days. After that period, the shortened link expires and requests can only be redirected to the configured fallback URL.

### Possible causes

* The shortened link expired after 90 days.
* A request was sent to a path that wasn't generated by Link Shortening for your domain.
* The Link Shortening domain configuration doesn't include `FallbackUrl`.

### Possible solutions

* Open the Link Shortening domain configuration in Console, set a Domain fallback URL, and save the change. Domain default settings are configured on the domain and apply to every Messaging Service that uses that domain.
* If you use the API, update the Link Shortening domain's Config subresource with `FallbackUrl`. If you also use click tracking, include `CallbackUrl` in the same update.
* When you send messages with shortened links, include `ShortenUrls` set to `true` and the `MessagingServiceSid` for the Messaging Service associated with your Link Shortening domain so Twilio generates a valid shortened link for that domain.
* If you need a longer retention period for shortened links, contact support or your account team.

#### Additional resources

* [Link Shortening](/docs/messaging/features/link-shortening)
* [Link Shortening Onboarding Guide](/docs/messaging/features/link-shortening/onboarding-guide)
* [Message resource](/docs/messaging/api/message-resource)