# 30471: Toll Free verification rejection - High Risk - Non-secured URL in sample message

Log Type: APPLICATION

Log Level: ERROR

## Description

This error means your Toll-Free verification submission was rejected because the sample message includes a URL that does not use `https://`. Toll-Free messaging traffic to the United States and Canada is blocked until the number is verified.

### Possible causes

* Your `productionMessageSample` includes a URL that uses `http://` instead of `https://`.
* Your `productionMessageSample` includes a URL without the required `https://` prefix.

### Possible solutions

* Correct the URL in your sample message to use `https://` and resubmit the verification.
* Ensure every URL you plan to send in message content is secured with `https://`.
* If your rejected verification request can be edited, update the existing request and resubmit it. If it is not eligible for resubmission, correct the sample message and submit a new verification request.

#### Additional resources

* [Toll-free verification resource](/docs/messaging/api/tollfree-verification-resource)
* [Get started with toll-free verification using the API](/docs/messaging/compliance/toll-free/api-onboarding)
* [Toll-Free Verification Console Onboarding Guide](/docs/messaging/compliance/toll-free/console-onboarding)