30701: Brand Registration Failure: Invalid input parameters
Your Brand registration request includes one or more fields that do not pass validation. Review the specific field names and validation messages returned with the error, then correct those inputs before you resubmit the Brand. Common validation failures include length limits, invalid enum values, country-specific address checks, invalid phone number formatting, and invalid email addresses.
Info
This error occurs during Brand registration, before you can create a Campaign. For help diagnosing Brand-level failures, see Troubleshooting U.S. A2P Brand registration failures.
- A text field exceeded the allowed length for that property, such as
friendly_name,business_name,business_registration_number,first_name,last_name,street,city,email,stock_ticker, orwebsite_url. phone_numberormobile_phone_numberwas not provided inE.164format.- An address field failed validation. This can happen when
street,city,region,postal_code, oriso_countrydoes not form a valid address for the country you submitted. For U.S. and Canadian addresses,regionshould use the two-letter state or province abbreviation. emailwas malformed, used an unknown domain, used a disposable domain, or otherwise failed email validation.- An enum field used an unsupported value, such as
stock_exchangeorbusiness_industry. - The invalid value is stored in the customer profile or related registration data used to create the Brand, so the Brand submission continues to fail until that underlying data is corrected.
- Review the error details for the exact field names that failed validation, then update only those properties and resubmit the Brand registration.
- Keep each submitted value within the allowed length for that field. If you send enum fields such as
stock_exchangeorbusiness_industry, use only supported values. - Format contact phone numbers in
E.164, for example+12025550123. - Use a well-formatted email address with a valid, non-disposable domain.
- Verify that the business address is complete and valid. Use the correct street, city, matching
postal_code, a two-letterregionvalue where required, and a two-letteriso_countrycode. - If the invalid data is in the customer profile or trust bundle associated with the Brand, update that underlying record first, then resubmit or update the Brand registration.
| Result | street | city | region | postal_code | iso_country |
|---|---|---|---|---|---|
| Fails | 123 Main | Springfield | Illinois | 62704 | US |
| Passes | 123 Main St | Springfield | IL | 62704 | US |
| Result | phone_number | email |
|---|---|---|
| Fails | 2025550123 | contact@mailinator.com |
| Passes | +12025550123 | contact@acmesandwich.com |
| Result | stock_exchange | business_industry | Notes |
|---|---|---|---|
| Fails | NASDAQ Stock Market | COMMUNICATION | stock_exchange is not a supported value |
| Passes | NASDAQ | COMMUNICATION | Both fields use supported enum values |
| Field group | Fields | Validation rule |
|---|---|---|
| Address | street, city, region, postal_code, iso_country | Must form a valid address for the submitted country. U.S./CA addresses require a two-letter region. |
| Contact | phone_number, mobile_phone_number | Must use E.164 format (for example, +12025550123). |
| Contact | email | Must be well-formatted with a valid, non-disposable domain. |
| Enum | stock_exchange | Must use a supported exchange value from the allowed list. |
| Enum | business_industry | Must use a supported industry value from the allowed list. |
| Text length | friendly_name, business_name, business_registration_number, first_name, last_name, street, city, email, stock_ticker, website_url | Must not exceed the allowed character length for that field. |
In addition to the per-field rules above, confirm that all required fields are populated with real business data (not placeholder text) and that the Customer Profile or Trust Bundle referenced by the Brand contains corrected data if a previous submission failed.