# 30713: Invalid Vetting Token

Log Type: APPLICATION

Log Level: ERROR

## Description

This error occurs when you submit an invalid vetting token during A2P 10DLC registration. The error is returned when the token is expired, incorrectly formatted, or doesn't match the Brand details you submitted.

### Possible causes

* The vetting token is incorrect, expired, or doesn't match the Brand information.
* The token format is invalid. Campaign Verify tokens include multiple pipe-delimited fields, so a truncated or malformed value can fail validation.
* The token was generated for a different Brand. A Campaign Verify token works with only one Brand.

### Possible solutions

* Confirm that you are using the correct vetting token for the Brand registration you are updating.
* Check whether the token has expired. If it has, request a new token from your vetting provider and submit it again.
* Copy the token exactly as issued and make sure the full value is present with no missing characters or formatting changes.
* If you are using the API, submit the token in the `VettingId` parameter when you create the Vettings subresource for the Brand.

#### Additional resources

* [Programmable Messaging and A2P 10DLC](/docs/messaging/compliance/a2p-10dlc)
* [A2P 10DLC Vettings subresource](/docs/messaging/api/brand-vetting-resource)
* [A2P 10DLC Brand Approval Best Practices](https://help.twilio.com/articles/4405758341659-A2P-10DLC-Brand-Approval-Best-Practices)