# 32025: Ignored Passports Parameter - Feature Not Enabled

Log Type: APPLICATION

Log Level: WARNING

## Description

Your `passports` parameter was ignored, and the API request was processed successfully with Twilio's default Trust Hub signing.

### Possible causes

The `passports` parameter was discarded and the call defaulted to standard Twilio signing because the Pass-Through feature is not enabled for your account.

### Possible solutions

Contact [Twilio Support](https://help.twilio.com/) to enable the Pass-Through feature, or remove the Passports parameter from your API requests and TwiML to stop receiving this warning.