# 32503: Voice Conversation: Callback event response error.

Log Type: APPLICATION

Log Level: WARNING

## Description

This warning occurs when Twilio reaches your status callback URL, but your application returns an error response. For Programmable Voice status callback webhooks, your endpoint only needs to acknowledge the request with a `200 OK` response.

### Possible causes

* Your status callback endpoint returned an HTTP error response instead of a successful response.
* Your endpoint is not handling the HTTP method configured for the callback request in `StatusCallbackMethod` or `statusCallbackMethod`. Twilio can send Voice status callbacks with either `GET` or `POST`.
* The callback URL does not point to a publicly accessible application that Twilio can reach consistently.

### Possible solutions

* Make sure the callback URL points to a running, publicly accessible endpoint that accepts the configured method.
* Update your callback handler to return `200 OK` after processing the webhook. Voice status callback webhooks do not require TwiML.
* Review the request and response in the Request Inspector for the affected call to identify the HTTP status code and response body returned by your server.

#### Additional resources

* [Voice Webhooks](/docs/usage/webhooks/voice-webhooks)
* [TwiML for Programmable Voice](/docs/voice/twiml)
* [Webhooks FAQ](/docs/usage/webhooks/webhooks-faq)