# 32603: Virtual Agent: Unsupported \<Config> attribute(s) in TwiML

Log Type: APPLICATION

Log Level: WARNING

## Description

This warning appears when your `<VirtualAgent>` TwiML includes one or more `<Config>` entries that the selected Virtual Agent provider does not support. Use `<Config>` only to override supported Dialogflow CX connector settings or supported runtime options.

### Possible causes

* One or more `<Config>` `name` values are not supported for the selected Dialogflow CX connector.
* The `connectorName` points to the wrong `<VirtualAgent>` connector, so the `<Config>` entries do not match that connector's configuration.
* A `<Config>` entry was added for a setting that is not supported by the Virtual Agent provider.

### Possible solutions

* Verify that `connectorName` matches the correct Dialogflow CX connector in your TwiML.
* Update each `<Config>` entry so the `name` uses a supported value for Dialogflow CX, such as `language`, `sentimentAnalysis`, `voiceName`, `welcomeIntent`, `voiceModel`, `speechModel`, `speechModelVariant`, `resumeEndUserId`, or `resumeEventName`.
* Review the Debugger message in the Console and remove or correct the unsupported `<Config>` entries.
* If you are resuming a paused session, use `resumeEndUserId` and, if needed, `resumeEventName` for the resume configuration.

#### Additional resources

* [Virtual Agent with Dialogflow CX](/docs/voice/twiml/connect/virtualagent/virtualagent-dialogflow-cx)
* [Dialogflow CX Onboarding Guide](/docs/voice/virtual-agent/dialogflow-cx-onboarding)
* [Connect Virtual Agent widget](/docs/studio/widget-library/connect-virtual-agent)