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550032: Warehouse connection failed


ERROR: 550032

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DATA SOURCES
ERROR

Twilio cannot establish a connection to the warehouse. Unlike error 550019 (warehouse unavailable), this error represents a connection-level failure—the TCP/TLS handshake or initial session setup failed before any query was sent. The issue is usually related to an incorrect host, port, or network-access rule.

Possible causes

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  • The warehouse host or port in the source configuration is incorrect or has changed.
  • A firewall, VPC security group, or network policy blocks inbound connections from Twilio's IP ranges to the warehouse endpoint.
  • The warehouse requires an allowlist of IP addresses, and Twilio's addresses have not been added.
  • A TLS/SSL configuration mismatch exists between Twilio's client and the warehouse server.
  • Verify that the host, port, and account identifier in your source configuration match your warehouse provider's current connection details.
  • Add Twilio's IP ranges to your warehouse's network allowlist or VPC security-group inbound rules. Refer to the Twilio documentation for the current list of egress IP addresses.
  • For Snowflake, confirm that your account identifier (for example, <org>-<account>) is correct and that the warehouse endpoint is reachable from outside your corporate network.
  • After making changes, select Validate configuration in the Twilio Console to test connectivity.