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550035: Sync canceled


WARNING: 550035

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DATA SOURCES
WARNING

The sync operation was canceled before it finished. This can happen if a user or automated process explicitly stops the operation, or if the system ends an in-progress sync as part of resource management or conflict-resolution tasks.

Possible causes

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  • A user manually canceled the sync from the Twilio Console or by calling the REST API.
  • The source or dataset was deactivated while a sync was running, which stopped the active job.
  • A new sync started for the same dataset, and the system canceled the existing job to avoid conflicting operations.
  • A system-level event (for example, a configuration update or account-level action) required the service to stop active syncs.
  • If the cancellation was unintentional, confirm that no automated processes or scripts are invoking the Cancel Sync API for this dataset.
  • Verify that both the source and the dataset are active before you start a sync.
  • If the sync was canceled because of a conflict, wait for any in-progress operations to finish before you trigger a new sync.
  • After you resolve the underlying issue, start a new sync from the Twilio Console to synchronize any data that was missed.