# 60723: Brand status does not allow updates

Log Type: APPLICATION

Log Level: WARNING

## Description

You see this warning when you send a `POST` request to update a brand that is not in an editable state. A brand in `Pending Verification` or `Verified` must be dismissed back to `Draft` before you update it. If you are correcting a failed registration, update the associated Customer Profile or Trust Bundle data first, then resubmit the brand.

### Possible causes

* You sent a `POST` request to update a brand whose current status is `Pending Verification` or `Verified`.
* You attempted to update the brand before retrieving it and confirming its current `status`.
* The data that needs to be corrected is stored in the associated Customer Profile or Trust Bundle, so submitting another brand update without fixing that data will not succeed.

### Possible solutions

* Retrieve the BrandRegistration resource first and check its current `status`.
* If the brand is in `Pending Verification` or `Verified` and you need to change its information, dismiss the brand so its status returns to `Draft`, then submit the update again.
* If the brand previously failed verification, correct the underlying business data in the associated Customer Profile or Trust Bundle before you resubmit the brand.
* Limit self-service resubmissions to the allowed number of brand updates. If you have already used those updates, contact Twilio Support for help with the next step.

#### Additional resources

* [A2P 10DLC BrandRegistrations resource](/docs/messaging/api/brand-registration-resource)
* [Troubleshooting A2P 10DLC Standard and LVS Brands](/docs/messaging/compliance/a2p-10dlc/troubleshooting-a2p-brands/troubleshooting-and-rectifying-a2p-standardlvs-brands)
* [Trust Hub](/docs/trust-hub)