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Part 3: Creating Tasks from Phone Calls using TwiML

In Part 3 of the Quickstart, you integrate TwiML with your TaskRouter application to create Tasks from Twilio phone calls and automatically route calls to an assigned Worker. To do so, follow these steps:

  1. Receive an Incoming Call
  2. Create a TaskRouter Task using <Enqueue>
  3. Dequeue a Call to a Worker
  4. End-to-End Phone Call Task Assignment