21803: Port Order: Missing Region in Customer Service Record

You didn't specify the state or region in your porting telephone number's Customer Service Record as it appears in the Customer Service Record with your current telephone service provider.

• The Customer Service Record (CSR) from your current provider is missing the region/state information
• The region field was left blank when submitting the port order
• The region was provided in an invalid format or abbreviation not recognized by the system

• Contact your current phone service provider to confirm the region/state for your Customer Service Record
• Ensure the region name or standard abbreviation (e.g., 'California', 'CA') is correctly entered
• Resubmit the port order with the complete region information