21804: Port Order: Missing City in Customer Service Record

You didn't specify the city in your porting telephone number's Customer Service Record as it appears in the Customer Service Record with your current telephone service provider.

• The Customer Service Record (CSR) from your current provider doesn't include the city
• The city field was left blank when submitting the port order
• The city name was misspelled or doesn't match the CSR on file with the current provider

• Contact your current phone service provider to verify the exact city listed in the Customer Service Record
• Double-check the spelling and format of the city name
• Resubmit the port order with the correct city information